FAQs

Do you accept returns?

Unfortunately, no. Since TCG cards are collectibles, all sales are final. We want every card to have a safe, one-way trip to its forever home.

How fast do you ship?

Usually within 1–3 business days after payment clears. We know waiting for mail is the hardest part, so we try to be quick!

Do you provide tracking?

Absolutely. As soon as we ship, you’ll get a tracking number so you can watch your new cards travel to you.

What payments do you take?

PayPal, credit/debit cards, bank transfers, and crypto.

My card arrived damaged or I got the wrong one — what do I do?

Message us within 48 hours of delivery with clear photos. We’ll check it out and make it right if it was our mistake.

 Can I negotiate the price?

Of course! We love working out deals with fellow collectors. Just shoot us a message on Instagram [@Pokefi.Tcg] and let’s chat.

How do you package cards?

With collector care! Every card is sleeved, top loaded, and shipped in a padded mailer or box to make sure it arrives in the same condition you bought it in.

Any other questions?

DM us on Instagram, we respond pretty quickly! [@Pokefi.Tcg]